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Creating Appointment Orders

This guide will help you follow the standard process in creating orders, using correct measurements and products.

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Written by Regina Arbolante
Updated over 3 weeks ago

How to Access the Create Order Form

  • Go to Appointments Tab

  • Select and open the appointment.

  • There are 2 ways to create an order.

    • In the appointment details, in the Clinical Information section.

    • In appointment's Order tab, use the Create Order option from the dropdown

Create Order Form

  • In the create order form, you'll see 8 sections. Complete the form and submit the order.

    • Current Patient Address

    • Procedure Details

    • Address Verification

    • Patient Education and Compliance

    • Comorbidities Assessment

    • Additional Notes

    • Service Information

    • Provider Authorization

Current Patient Address

  • This shows the address of the patient. It's important to review and confirm the correct address before submitting the orders. Make sure the address is correct, complete, and refrain from using PO Boxes. This delays the shipment.

Procedure Details

  • In here you'll see the Appointment Products, Procedure Name, Description, Procedure Details (ICD Code, and Measurements).

  • You can also make changes on the Appointment Details if needed using the Change Appointment Details button.

Address Verification

  • In this section, you'll need to verify the address. This is linked to the 1st section of the form, which is the current address section. Check the box if the address is the current patient address and the correct address for shipping.

Patient Education and Compliance

  • Check these boxes if the following applies. This section is required.

    • 1. Patient has been instructed on how to apply dressings

    • 2. Patient has been informed about supplier alternatives

  • In here, you'll also find the Wound Assessments Form

Wound Assessments

  • Select the drainage amount

    • Light

    • Light-Moderate

    • Moderate

  • Specify incision size relative to expectations.

    • Slightly larger than expected

    • As expected

    • Slightly smaller than expected

  • If needed, override measurements manually by switching the override button.

    • Click the switch

    • Input length, width, and depth in cm.

  • Add additional wound notes if needed

Comorbidities Assessment

  • Enter comorbidities by typing into the search box (e.g., “diabetes,” “vascular disease,” “age-related conditions”). A checklist dropdown will be available for you to select one or multiple comorbidities.

  • Search by category or type directly into the field (e.g., diabetes, cardiovascular, obesity).

  • A checklist dropdown will be available for you to select one or multiple comorbidities.

Note: Not all comorbidities are available. If you identify missing ones, please submit suggestions to the MedFlow IO support team.

Additional Notes

  • Add Additional Notes if needed

Service Information

You have two options. Select which service type applies.

  • Patient will receive in-patient services

    • Expected Discharge Date required if selected.

  • Patient will receive home health services

    • Home Health Start Date and Services end within 14 days confirmation required if selected.

Provider Authorization

Digital signature confirmation from prescriber is required

  • Prescriber will review the details and check the box to apply digital signature and authorize the order.

How to Edit a Created Order

  • You'll need to reverse the order and create a new one.

  • From the Order dropdown, select Reverse Order.

  • Refresh the page and Create an Order to file a correct one.

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